Your privacy is our responsibility

1 Introduction

7d7777 ("we", "our", "platform") provides a safe and reliable online casino and sports betting service for users in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information.

This privacy policy ("policy") explains what information 7d7777 collects, how it is used, who it may be shared with, and what steps we take to protect your information. This policy applies to the website https://7d7777.cam and all related digital services.

If you disagree with any part of this policy, we ask that you do not use our services. For any questions, please contact our support team via live chat.

2 Information We Collect

We collect various types of information needed to provide our services. This information comes from two main sources — information you provide directly, and information collected automatically through your use of the platform.

2.1 Information You Provide Directly

During account registration and management, we collect the following information:

• Full name and date of birth (for age verification)
• Email address
• Mobile number
• Residential address
• Payment method details (bKash, Nagad, Rocket, bank account number)
• Government-issued ID details (for KYC verification)

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Time spent on the platform and pages visited
• Transaction history and gaming activity
• Data collected through cookies and similar tracking technologies
• Login times, location data (at a general level)

2.3 Information Received from Third Parties

In some cases, we may receive information about you from identity verification service providers or payment processors. This information is used only to meet applicable legal obligations and to prevent fraud.

3 Purposes of Using Information

7d7777 uses collected information only for specific and legitimate purposes. We use your information for the following:

• Account management: Creating, maintaining, and securing your account
• Service delivery: Providing gaming services, betting features, and processing payments
• Identity verification (KYC): Verifying age and confirming identity, specifically to restrict access for those under 21
• Financial transactions: Ensuring the security of deposits, withdrawals, and transactions
• Customer support: Resolving your inquiries and complaints
• Responsible gaming: Detecting unusual gaming behaviour and providing assistance when needed
• Fraud prevention: Preventing illegal activity, money laundering, and other misuse
• Platform improvement: Analysing user experience to improve our services
• Legal obligations: Complying with applicable laws and regulations

We will never use your information beyond the purposes listed above. If any new purpose for using your information arises, we will notify you in advance.

4 Information Sharing and Disclosure

7d7777 does not sell, rent, or transfer your personal information to third parties for marketing purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Third-party service providers that assist in operating our platform (such as payment processors, KYC verification firms, and technology infrastructure providers) may access a limited amount of necessary information. They use this information only in accordance with our instructions and under strict confidentiality agreements.

4.2 Legal Obligations

We may be legally required to disclose information to fulfil a court order, a lawful request from a government authority, or the requirements of applicable law. In such cases, we will always aim to provide only the minimum information necessary.

4.3 Business Transfers

In the event of a business merger, acquisition, or similar transaction, user information may be transferred. In such cases, the new entity will also be bound by the terms of this privacy policy, and you will be notified in advance.

4.4 With Your Consent

For any sharing of information beyond the above, we will obtain your explicit consent.

5 Data Protection and Security

7d7777 applies industry-standard security measures to protect your information. Our security framework is built on the following technologies and practices:

• SSL/TLS encryption: All data transmitted between your browser and our servers is secured through SSL encryption
• Data encryption: Stored sensitive information (passwords, payment details) is protected with strong encryption algorithms
• Access control: Only authorised staff can access specific information, and every access is logged
• Firewall and intrusion detection: Regular cybersecurity checks and preventive measures are maintained
• Regular security audits: Security assessments are regularly conducted by third-party experts

However, no data transmission over the internet can be guaranteed to be completely secure. We take the utmost precautions, but in the event of any security breach, we will notify you as quickly as possible and take the necessary corrective action.

6 Cookie Policy

7d7777 uses cookies and similar tracking technologies on our website. Cookies are small text files stored on your device that help us improve the quality of our services.

6.1 Types of Cookies We Use

• Essential cookies: Required for the core functionality of the platform — maintaining login sessions, security verification
• Functional cookies: To remember your preferences and settings (language preference, gaming preferences)
• Analytics cookies: Collect statistics to understand platform usage, but are not personally identifiable

6.2 Cookie Control

You can disable or delete cookies at any time by changing your browser settings. However, disabling essential cookies may cause some core platform features to not work properly.

7 Data Retention Period

We retain your information only for as long as necessary. The following factors are considered when determining the retention period:

• All information is retained while your account is active
• Even after account closure, certain information may be retained for a set period due to legal obligations
• Records of financial transactions are retained for a set period in accordance with relevant legal regulations
• Data necessary for fraud prevention and dispute resolution is retained

Once the need for retention has ended, information is securely deleted or anonymised.

8 Your Rights

As an account holder at 7d7777, you have the following rights regarding your personal information:

8.1 Right of Access

You have the right to know what information we hold about you and to receive a copy of that information. To make this request, contact us through our support channels.

8.2 Right to Rectification

If there are any errors or inaccuracies in your information, you may request that they be corrected or updated. This can be done through account settings or via the support team.

8.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, information required to meet legal obligations or to defend legitimate claims may not be deleted.

8.4 Right to Object to Processing

In certain circumstances, you may object to the processing of your information, particularly in relation to marketing communications. Use the opt-out option at any time to remove yourself from marketing messages.

8.5 Right to Data Portability

You have the right to receive information processed on the basis of your consent or a contract in a structured, machine-readable format.

9 Protection of Minors

7d7777 is an adults-only platform. Our services are for individuals aged 21 and above only. We do not intentionally collect any information from minors.

An age verification process is followed at the time of account registration. If a person creates an account by providing a false age and this is later discovered, that account will be immediately closed and all related information will be deleted.

If you believe a minor is using our platform, please notify our support team immediately.

10 Changes to the Policy

We may update this privacy policy from time to time. For any significant changes, we will:

• Publish the updated policy on our website with the date noted
• Send a notification of the changes to your registered email
• Where necessary, request your consent to the new policy when you log in to the platform

If you continue to use the platform after a policy update, you will be considered to have agreed to the new policy. We recommend visiting this page regularly.

11 International Data Transfers

In some cases, your information may be processed or stored on servers outside Bangladesh. Wherever information is transferred, the standard of protection described in this privacy policy will be maintained.

For international data transfers, we ensure that the receiving party is capable of providing adequate data protection and that appropriate contractual safeguards are in place.

12 Contact and Complaints

For any questions, concerns, or complaints about this privacy policy or your information, please contact us. Our dedicated support team provides assistance in Bengali 24/7.

We take your complaints seriously and will work to resolve them within a reasonable time. If a resolution cannot be reached directly with us, you may file a complaint with the relevant data protection authority.